Managing Company Preferences

Assigning a company admin user

Upon company registration with Inspec, one user will be designated as the company administrator. This role is typically assigned to the individual who creates the account, unless the account is established on behalf of another team member.

Currently, only one company administrator can be assigned per organisation.

If you would like to change your company admin user, please contact Inspec Support.

Managing your trial & subscription

A trial period lasts 14 days from when you initially create your account.

Log into your account as usual when your trial period is over and a notification will appear asking if you would like to continue using the software. Follow the prompts to set up your company subscription.

How is pricing calculated?

Inspec is a subscription-based service with simple and transparent pricing. We charge a monthly (or annual) fee based on the number of members in your studio.

Difference between monthly and annual subscriptions

The distinction between these options is pricing. Annual subscriptions provide a 20% cost savings per user compared to monthly billing. All features and functionality remain identical across both subscription plans.

Updating payment information

To update your payment information, navigate to the Company & Billing option from the dropdown menu that appears in the sidebar when you click on your name. You must be logged in as the company admin user to access this page.

If you experience any issues with updating this information, please contact Inspec Support.

Cancelling your subscription

To cancel your subscription, navigate to the Company & Billing option from the dropdown menu that appears in the sidebar when you click on your name.

Your subscription will be active until the end of the billing period.

Adding/Removing team members from subscription

Each user on Inspec requires their own licence to use the software. Company admin users are able to increase the number of licences in their organisation by clicking on the Company & Billing option from the dropdown menu in the sidebar when clicking on their name.

Removing a team member who has left the company will only open up that seat to be replaced with a new user, it will not remove the licence entirely. To reduce the number of subscriptions your company has, please contact Inspec Support.

User permissions & management

All users within your company have equivalent access to templates, projects, and schedules. Company administrators cannot restrict viewing or editing permissions for individual users; however, specific users can be assigned to project design teams. Any team member within the company has the ability to assign design teams to projects.

Design teams

Assigning a design team and keeping that team up to date is important and increases the overall effectiveness of the real-time collaboration feature. It ensures that users are included in any project related notifications (for example, schedule issue reports and comments) and is great for general project management.

Each user's home dashboard will be personalised based on the projects they are working on specifically. To learn more about setting your design team, click here.

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