Privacy Policy

Last updated: 2nd August 2026.

This Privacy Policy describes how Inspec ("we," "us," or "our") collects, uses, and protects your information when you use our interior design software platform.

1. Information We Collect

Personal Information

When you create an account, we collect:

  • Your name
  • Email address

Usage Information and Cookies

We use Umami analytics to understand how our platform is used. This cookieless analytics system tracks basic usage patterns without collecting personal identifiers.

We also use PostHog (hosted in the European Union) for product analytics. This may include page views, feature usage, and session recordings. When you are logged in, we may associate this activity with your account (such as your user ID, name, email, and company) so we can understand how the product is used and improve it. PostHog may use cookies or similar technologies for this purpose.

With your consent, we also use the Meta Pixel to measure the effectiveness of our advertising. This involves the use of cookies to track your interaction with our website.

Project Data

We store the content you create and upload through our platform, including designs, files, and project information.

2. How We Use Your Information

We use your information for:

  • Providing and maintaining our service
  • Managing your account and authentication
  • Sending product-related notifications (such as comment mentions)
  • Understanding platform usage to improve our service
  • Communicating important updates about our service
  • Sending promotional emails (with your consent, which can be withdrawn at any time)

3. Data Storage and Security

Your data is stored securely within the European Union:

  • Database hosted in Frankfurt, Germany
  • File uploads stored on servers in the EU
  • Application hosted on servers in the EU
  • Automatic database backups every 24 hours
  • Passwords are salted and hashed using secure algorithms
  • Data encrypted in transit and at rest

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

  • Stripe: For payment processing (we do not store payment information ourselves)
  • PostHog: For product analytics and session recordings (data processed in the EU)
  • Meta (Facebook): For advertising performance measurement (only if you have consented to cookies)
  • Legal requirements: When required by law or to protect our rights

5. Your Rights

You have the right to:

  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

6. Email Communications

We may send you:

  • Service emails: Account notifications, security updates, and product-related communications
  • Marketing emails: Promotional content and product updates (you can unsubscribe at any time)

7. Data Retention

We retain your personal information and project data for as long as your account is active. If you wish to delete your account and associated data, please contact us at [email protected].

8. International Transfers

While we primarily serve EU customers, we welcome users globally. All data processing occurs within the European Union, ensuring GDPR compliance regardless of your location.

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

This Privacy Policy is effective as of 2nd August 2026 and applies to all users of the Inspec platform.